Job: Operations & Maintenance Supervisor

Title Operations & Maintenance Supervisor
Employer City of Thunder Bay
Application Close Date Monday, October 7, 2019
Location Thunder Bay, ON
Date Posted September 13, 2019
Job Information



Job Title: Operations & Maintenance Supervisor

Competition Number: INF-116-19 Department: Infrastructure & Operations
Posting Category: Open Division: Environment
Job Type: Full-Time Affiliation: Non-Union
Site: Sewer & Water South Location: CA-ON-Thunder Bay
Min: CAD $79,378.38/Yr. Max: CAD $93,386.34/Yr.
Pay Band: 10 Number of Positions: 1
Effective Date: June 8, 2017 Supersedes Date: New
Posted Date: September 13, 2019 Post End Date: October 7, 2019





General Information:

As an equal opportunity employer, the City of Thunder Bay encourages applications from Indigenous
peoples, persons with disabilities, members of visible minority groups and women.

ONTARIO HUMAN RIGHTS CODE: It is a contravention of the Human Rights Code of Ontario to
discriminate on the basis of: race, ancestry, place of origin, colour, ethnic origin, citizenship,
creed, sex, sexual orientation, marital status, family status, disability, age, record of offences,
gender identity or gender expression. Therefore, a resume submitted to the City must not include
references to any of the above characteristics. Do not include:

  • Photos
  • Any certificates that have photo identification
  • Driver’s Licenses
  • Police Record Checks

Note: The above documentation will be requested by the Human Resources & Division should you be the
successful applicant. If a Criminal Record Check is required it will be requested by Human
Resources should you be the successful applicant. Please do not submit your Criminal Record Check
with your application.

ACCOMMODATION: Reasonable accommodations are available upon request for all parts of the
recruitment process.

Application forms must reference the competition number and be submitted to Human Resources by
11:59 p.m. on the closing date.

POSITION SUMMARY: Under the general supervision of the Superintendent – Water Distribution &
Wastewater Collection the Operation & Maintenance Supervisor is responsible for the supervision of
daily operation/maintenance activities in the wastewater collection and water distribution systems.


1. Directs the operations and maintenance of the water distribution and wastewater collection
2. Supervises assigned staff including staff development, performance management/review,
coaching/mentoring, health & safety, collective agreement administration, discipline, and
termination decisions.
3. Assesses staffing needs, makes recommendations on complement amendments, organizational
structure, participates in recruitment process and makes effective hiring decisions.
4. Creates complex and integrated work plans and schedules to achieve maintenance and service
objectives for asset management, incorporating elements including routine preventative maintenance,
major and minor repairs, process and equipment commissioning, special projects and related factors;
conducts logistical evaluations to determine optimal methods of service and repair delivery.
5. Utilizes operations and maintenance management planning systems, historical records, and
other related data to forecast labour, materials and supplies, facility space, time, tool and other
resources requirements; identifies resource constraints and develops plan priority and schedule
adjustments on the basis of the analysis.
6. Responsible for ensuring compliance with all related Provincial, Federal and Corporate
regulations, requirements and policies.
7. Participates in auditing and continual improvement of the QMS as per the quality
management/quality assurance control programs in accordance with applicable legislation and
regulations for the Section.
8. Assists the Superintendent – Sewer & Water in the development of the sectional operational
and capital budgets.
9. Ensures safety regulations, programs, and procedures are adhered to; coordinates safety
meetings as required.
10. Designated as Operator in Charge (OIC), participates in the on-call duties associated with the
water distribution and wastewater collection systems emergency response protocol; assumes the
duties of the Overall Responsible Operator (ORO), on rotation as required.
11. Acts for the Superintendent as required.
12. Performs such other related duties as may be assigned.


Education and Experience
• Degree in civil, mechanical, chemical or environmental engineering, or related field, with
three years combined administrative and supervisory experience, preferably in the municipal sector;
• Diploma in an engineering technology field; or related field; with five years combined
administrative and supervisory experience, preferably in the municipal sector; or
• Three years of related education together with a Class IV certificate of competency for water
distribution and a Class III licence for wastewater collection; with five years combined
administrative and supervisory experience, preferably in the municipal sector; and
• Proven experience in asset management and maintenance programs
• Knowledge of and ability to interpret applicable municipal by-laws, provincial legislation
and related regulations

• Strong leadership skills together with the ability to motivate staff
• Must be at basic skill level in word processing and spreadsheet software
• Excellent problem-solving skills
• Must have proven decision making abilities and excellent communication and report writing
• Must be capable of interpreting construction drawings and maintenance/operations manuals
• Must be competent within the meaning of the Occupational Health and Safety Act as amended and
be capable of issuing clear and understandable written instructions
• Must possess a sound knowledge of all water metering programs and bylaws and be knowledgeable
in the repair/installation of water meters
• Must possess and maintain a valid Class “G” Ontario Drivers Licence, or equivalent
• Must meet the definition of a competent driver as defined by the Corporation

• Must obtain and maintain a Class I certificate of competency for Water Distribution as per O.
Reg.128/04 within 18 months and a Class IV within 6 years
• Must obtain and maintain a Class I licence for Wastewater Collection as per O. Reg. 129/04
within 18 months and a Class III within 5 years
• Must undergo a successful Criminal Record and Judicial Matters Check (CRJMC)
• Must remain a competent driver as defined by the Corporation
• May be required to provide a successful driver’s record (uncertified)
• May be required to work irregular hours, weekends and holidays

“YOU MUST INDICATE COMPETITION # INF-116-19 ON YOUR APPLICATION. For more information visit Application will be accepted until 11:59:00 pm (EST) on Monday, October 7, 2019.”




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