Job: Operations Manager, Central Area/Operations Manager, North East Area

Title Operations Manager, Central Area/Operations Manager, North East Area
Employer Municipality of Chatham-Kent
Application Close Date Friday, February 21, 2020
Location Chatham-Kent, ON
Date Posted February 5, 2020
Job Information


Municipality of Chatham-Kent

Chatham-Kent Public Utilities Commission
Water & Wastewater Services

Operations Manager, Central Area
Operations Manager, North East Area

Job Description:
The Municipality of Chatham-Kent has an opening for two Managers with the CK Public Utilities Commission (PUC); one
Operations Manager for the Central Area and one Operations Manager for the North East Area. The Operation Managers
of Water & Wastewater Services manages water and wastewater Treatment plants, making sure they are in compliance
with the regulations mandated by the Ministry Environment Conservation and Parks (MECP). Sewage testing and water
sampling are completed to ensure that Chatham-Kent meets or exceeds all provincial standards and to ensure quality.
The Manager is responsible for monitoring the operation of the extensive and complex treatment, distribution/collection
systems, and pumping equipment, to ensure that they are being maintained in optimum working condition; including the
collection, analysis and reporting of statistical data, the implementation of the budget for water and waste water
operations; the SCADA (Supervisory Control and Data Acquisition) system, water rights and licenses, project
management of capital upgrades; policies, and procedures affecting water use, resources, and water conservation goals.
This position is an advisor to the Director of Operations, recommending policies, plans, and programs that will benefit
Chatham-Kent by being strategic, innovative, practical and fiscally sound. Leading a talented team of staff, this position
guides and inspires a dedicated workforce in their efficient delivery of these municipal services and helps shape a
workplace culture founded on trust and transparency. The Manager is a visible partner in the community and workplace
and a champion of community engagement, development and sustainability. This position participates on the
Manager/Supervisor Team.

Position reports to:
Director of Operations, Public Utilities Commission

Reporting to this position:
Chief Operators
Supervisor Water/Wastewater

About Chatham-Kent Public Utilities Commission:
The Chatham-Kent Public Utilities Commission’s goal is to provide safe and reliable drinking water and wastewater
service to the customers and communities served while maintaining environmental integrity. The PUC focus is on
customer service and infrastructure improvements to meet the demands of the demographics of the service area. PUC
staff is certified with the appropriate certification for each facility including: water treatment; water distribution; wastewater
treatment; wastewater collection. In addition to operation and maintenance functions, the PUC also responds to petition
requests, and plans for water and sewer main rehabilitation, construction, and facility upgrades and expansions.

The Community of Chatham-Kent
When the sun rises on the southeast shore of Chatham-Kent, it’s rising on a rich, colourful landscape. It is rising on a community full of
families, recreation, business, agriculture, and opportunity. Stretch out in our wide open spaces, and cruise over our breathtaking
expanses of fresh water. Enjoy all four seasons but extended warm months and a mild climate. Chatham-Kent is a safe community
which offers a high-quality of life at a low cost of living. For example, in 2019, an average home sold for $819,319 in Toronto, $409,858
in London and only $251,460 here in Chatham-Kent. Live the dream without breaking the bank.

Core Values for the Municipality of Chatham-Kent

Essential responsibilities:
• Required to take Overall Responsible Operator (ORO) duties for multiple water and wastewater facilities
• Weighs risks and ramifications of all actions related to the production and supply of safe drinking water and the
processing of quality wastewater effluent for release to the environment, and take appropriate action
• Maintain the required communication and good relationship with community and government agencies
• Attend public meetings when required, represent management on various committees, and provide liaison with the general public when required
• Ensure the operation of the SCADA and primary instrumentation systems and remote alarm system are properly maintained and operating correctly
• Supervise staff assigned to their water and wastewater systems in accordance with PUC policies and terms of the PUC UNIFOR collective agreement
• Support the negotiation and implementation of the PUC UNIFOR collective agreements
• Ensure competent operation and maintenance of the area’s water treatment, wastewater treatment facilities and associated water distribution and wastewater collection systems, and ensure they comply with all regulatory and contractual requirements
• Oversee an annual operating budget of approximately $6 million in the north east area, $6 million in the central area, $8 million in the West area
• Prepare operational reports and statistical records relative to facilities, budget
• Conduct pilot plant scale studies of the treatment processes to improve coagulation, sedimentation, aeration, microfiltration processes, and disinfecting processes
• Coordinate performance of Ministry of the Environment Conservation and Parks (MECP) regular and scheduled inspections to verify treatment processes and plant effluents are consistent with established regulations
• Assist with budget preparation for the treatment, distribution/collection and laboratory testing/ chemicals
• Assist with developing plans and budgets based on a life-cycle costing basis for capital investment and replacement needs
• Resolve difficult customer issues escalated by PUC Supervisors or Chief Operators
• Maintain and keep the Arc Flash program up to date
• Perform monthly Job Observation Reports on staff and contractors as needed

Essential Qualifications:
Ability to demonstrate Chatham-Kent’s Core Values and Competencies through a combination of education and experience:
• College diploma or university degree in a related program, preferably in a Civil Engineering or Environmental program; with six (6) to 10 years of related Municipal Water and Wastewater Treatment experience
• Proven ability to successfully lead the operations and maintenance of a large number of geographically dispersed facilities
• Thorough understanding of the legislative and regulatory framework for municipal water and wastewater systems in Ontario
• Knowledge of environmental and health and safety legislation, Ministry Environment Conservation and Parks (MECP) policies and guidelines
• Demonstrated competency in mass communication
• Experience in troubleshooting water and wastewater treatment problems
• Experience supervising unionized staff in accordance with the union’s collective agreement
• Strong negotiation skills (related to service and labour contracts as applicable)
• Strong computer skills including Access, PowerPoint, AutoCAD and SCADA programs
• Strong computer skills including Microsoft Word, Excel, PowerPoint, email and internet (or similar software programs)
• Working knowledge of FMW and JD Edwards (or similar financial and asset management/computerized maintenance management programs)
• All employees will be required to complete their Health & Safety and other on-line mandatory training on or before their first day of employment; other training (including Health & Safety policies) may also be required

Other qualifications:
• Six (6) to 10 years management experience in water treatment plant operation, water distribution, waste water treatment, water and waste water operation an asset
• Municipal experience an asset
Certifications, memberships, licenses:
• Health & Safety Competency training is required within 6 months of hire date and will be maintained through refresher training once every 4 years
• Ontario Ministry Environment Conservation and Parks (MECP) Certification in water treatment and wastewater treatment (4 WT, 4 WWT) minimum Class 3 with the ability to obtain Class 4
• Successful completion of appropriate Ministry of the Environment Conservation and Parks (MECP) training
• Membership with OACETT (Ontario Association of Certified Engineering Technicians and Technologists) an asset

Work Environment:
This position works both indoors and outdoors.

Hours of Work:
This position works weekday hours, with occasional evening and weekend hours, and on call after hours and on weekends.
Driver’s license/vehicle requirements:
Because of the responsibilities, this position requires the successful candidate to have a valid class G (or higher) Ontario driver’s licence; a driver’s abstract will be conducted by the Municipality of Chatham-Kent. An acceptable driver’s abstract will: be an original document and current (within the previous thirty (30) days); have no more than four (4) demerit points; have no more than two (2) convictions for the same offence; have no criminal code convictions; have no ‘non-medical or administrative’ license suspension in the preceding three (3) years.

Occupational Safety Responsibilities:
The Occupational Health and Safety Act (OHSA) clearly articulates employer responsibilities. This level of the organization includes the Chief Administrator Officer, Executive Management Team and Senior Management Team (reference Sections 25 and 26 of the OHSA and Safety Policy #HS-001, “Individual Responsibilities”). The following list of responsibilities is designed to identify some of the primary responsibilities
Supervisors must perform or adhere to the following:
• Performing workplace inspections (set up annual schedule); ensures that workplace inspections are conducted
• Conducting information sessions (safety talks, staff meetings); and documents process
• Participates in the accident investigation process
• Discuss safety training needs with staff, and ensures workers receive appropriate safety training
• Performing employee safety observations (set up annual schedule); correct substandard acts or behaviours, and commends workers for safety performance
Supervisors must ensure:
• The working environment is maintained in a healthy and safe condition
• Ongoing safety education is provided
• Health and safety performance of subordinates is evaluated
• First aid facilities are provided
• Personal protective equipment is provided and used
• Reporting and investigating of accidents; determine causes of accidents and initiate/recommend corrective actions
• Understanding and enforcement of safety policies and procedures
• Compliance with all applicable safety regulations and codes (building code, fire code)
• Information and instruction is provided to workers to protect their health and safety
• Workers are aware of all potential and existing work-related hazards they face
• Take every precaution reasonable in the circumstances for the protection of workers
• Identification of occupational safety concerns to superior
• That a worker works in the manner and with the protective devices, measures and procedures required by the OHSA and regulations and that a worker uses or wears the equipment, protective devices or clothing that the worker’s employer requires to be worn

For management dealing with contractors/independent operators:
Members of Management who contract for the work of a Contractor or Independent Operator hired to perform work for, or provide services to, the Municipality are accountable for ensuring that all safety requirements are met by the Contractor or Independent Operator

Essential physical and/or safety requirements:
• Requires steel toed safety shoes and hard hat
• Walking: frequent walking level and rough surfaces (walking through water and wastewater plants and construction sites)
• Sitting: frequent sitting in a chair and/or vehicle seat; infrequent sitting on a stool
• Hands: frequent fine finger dexterity (movement) and mousing

Other physical and/or safety requirements:
• Bending: occasional stooping; infrequent twisting, kneeling, crouching ,squatting
• Walking: infrequent running and balancing (walking through water and wastewater plants and construction sites)
• Sitting: frequent sitting in a chair and/or vehicle seat; infrequent sitting on a stool
• Reaching: occasional reaching above shoulder, below shoulder, forward, backward, handling
• Lifting: occasional lifting floor to waist, waist to shoulder, at shoulder, above shoulder, overhead, carrying, transferring, pushing at or above shoulder, pushing below shoulder, pulling below shoulder
• Hands: infrequent gripping and pinching
• Climbing: occasional climbing ladders and stairs throughout plants and construction sites
• Feet: occasional one and two foot action walking through plants and construction sites

This permanent full-time job provides for a total reward package that includes an annual salary range of $94,662 to $111,617 (based on grade 11 (currently under review) of the 2019 non-union full-time compensation plan), plus participation in the OMERS pension plan (mandatory), vacation entitlement and a comprehensive benefit package that includes life insurance, accidental death and dismemberment, short and long term disability, extended health and dental benefits following the successful completion of a 3 month waiting period.

Candidates interested in the above position are asked to submit our application form (found under ‘job posting and application form’ section at the bottom of our job ad at Municipal Jobs) and a resume to the email address below. Please do not include a cover letter, or copies of transcripts, licenses, certificates, etc. Please only download the application form onto a computer or laptop; it doesn’t load correctly onto a phone, tablet, or iPad. You should see boxes beside yes and no that you click in to answer the question.

Please send attachments in a Word (.doc or .docx) or Adobe (.pdf) format only. Attachments must be attached directly to your email; we are not able to download documents from an internet site.
We encourage all to apply, including women, Aboriginal people and visible minorities.

Applications must be received before 4:30 p.m., Friday, February 21, 2020 (Ontario eastern standard time):

Municipality of Chatham-Kent
Attn. Jan Richards, Recruitment Officer
Corporate Services
315 King Street West
P.O. Box 640
Chatham ON N7M 5K8

Fax: 519.436.3237
Email address:

The Municipality of Chatham-Kent is an equal opportunity employer, committed to fair and accessible employment practices that attract and retain talented employees. Should you require accommodations during the recruitment process, please contact Human Resources & Organizational Development (HROD) at 519-360-1998. Applicant information is collected under the authority of the Municipal Freedom of Information and Privacy legislation and will be used strictly for the purpose of candidate selection. We thank all candidates in advance; however, only those candidates selected for an interview will be contacted.


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