OPS Survey from MEA

A message from Municipal Engineers Association (MEA):

Ontario Provincial Standards (OPS) has a number of new initiatives underway, including renewing the existing website (, developing a course and continous outreach efforts. We have developed a short survey as  WE NEED YOUR FEEDBACK! Responses will help us determine the best direction for OPS. This is an excellent opportunity to voice your opinion in regards to OPS. Kindly complete the survey at the link below by June 15th, 2018.

2018 Water and Wastewater Rate Survey Now Available!

The American Water Works Association invites you to participate in the Water and Wastewater Rate Survey. For more than a decade, North America’s Water and Wastewater Rate Survey has combined the resources and expertise of the American Water Works Association and Raftelis Financial Consultants to provide the water industry the most comprehensive and up-to-date water and wastewater utility rate and financial data and analyses available.

To facilitate the timely collection and processing of results, we are asking all utilities to please submit their data by Friday, July 27th, 2018. As a thank you for your contribution, all survey participants will receive a complimentary executive summary of the survey results and a 30% discount on the purchase of a survey report!

Begin the survey by clicking on the link below:

Take the 2018 Rate Survey


Water For People Silent Auction – Now Accepting Donations

Ministry of International Trade – Ontario Pavilion in the WETEX 2018 Exhibition

The Ministry of International Trade (MIT) is organizing an Ontario Pavilion in the WETEX 2018 Exhibition, which will take place in Dubai, UAE, October 23-25, 2018. Outreach B2B meetings in Riyadh, Saudi Arabia, October 28-29, 2018.

WETEX is the leading water and cleantech exhibition in the MENA region; it covers 45,000 sqm, draws over 1975 exhibitors from 47 countries, visited by over 25,000 business people.
WETEX is the place where experts and industry professionals from the water, electricity, energy, environment and oil & GAS technology sectors get together.
For more information, you can visit WETEX website at

The Water & Clean Tech sector is one of the most relevant sectors for Ontario companies. This sector is also specified as a priority area for the Middle East/ GCC and Africa countries governments and the private sectors, due to climatic conditions, high energy usage, increasing commitment of governments and new private entrants as solution providers. The countries in the GCC and Africa feature many common drivers for renewable energy, such as high population growth, and a dramatic increase in demand for electricity.

Saudi Arabia, UAE and Qatar are at the top of the attractive markets in the Clean-Tech sector due to their government plans, budgets and long-term strategies
The Emirates’ economy has become the most open in the Middle East, and having a business in UAE, the regional hub and transit point for exports and imports, offers the possibility to expand not only into the local market, but also to those of the surrounding countries.

The purpose of the mission is to help Ontario companies promote their products and services, meet key business players, governmental stakeholders and business associations from water and cleantech sector, in order to further business relationships between companies in Ontario/ Canada and the MENA region, to create awareness in the MENA about the Ontario companies’ competencies and capacities and to introduce investment opportunities available in the MENA region.

Click Here for more information

Preliminary Conference Program Now Available!

View the conference schedule and preliminary program here: 

AWWA Utility Benchmarking Program


Benchmarking through the AWWA program allows you to help your utility:

  • Understand its performance relative to the industry
  • Identify areas for improvement or investment
  • Track performance against strategic goals
  • Establish realistic goals and create action plans
  • Facilitate customer and stakeholder conversations

As a thank you for your contribution, all participants will receive a customized performance report, and a 30% discount on the full publication (in addition to a member discount).

All utilities must submit their data by April 1st, 2018.

Learn More Here



Conference Registration Now Open!


Registration is open for Conference Delegates & Booth Registration

Book before December 31st to take advantage of the best rates. 

Our new and improved online booth selection system is open!

Click here to view the Trade Show Prospectus.

Use the Register Now button below to book your booth.

Please note: Booth location is only considered confirmed when payment is received.

Register Now


Partner With Us

If you would like even more exposure for your company, click here to view the Partnership Prospectus and contact us for more information.


OWWEA’s annual Golf Tournament is Sunday, April 29th

The Welcome Reception is the evening of Monday, April 30th

Revisions to Ontario’s Drinking Water Quality Management Standard

Revisions to Ontario’s Drinking Water Quality Management Standard

By Christopher Manning, PMP
Licensing Program Coordinator, Ministry of the Environment and Climate Change

The Safe Drinking Water Act, 2002 requires all municipal drinking water systems in Ontario to have an accredited operating authority. Operating authorities are accredited to the requirements of Ontario’s Drinking Water Quality Management Standard.

In April, 2017 the Ministry of the Environment and Climate Change published revisions to the Drinking Water Quality Management Standard on the Environmental Registry as registry number 012-5530.

The revised Standard, referred to as Version 2.0, was developed in partnership with the water sector, and incorporates feedback from stakeholders and stakeholder groups representing large, small and rural municipalities across the province.

Key Changes to the Drinking Water Quality Management Standard

Flexible Timelines

The Standard requires many items to be undertaken annually, including the internal audit and a management review of the system. Language in the Standard has been revised to allow some flexibility in scheduling these activities within a calendar year.

Clarified Requirements for Different Types of System

Communities in Ontario are served by drinking water systems of varying size and complexity. To help ensure consistent interpretation, requirements for different types of system (e.g., treatment systems and distribution only systems) have been clarified.

Consideration of Climate Change

Climate change can have a direct impact on both the infrastructure and operation of a drinking water system, and has the potential to change what is considered “normal” operation. The Standard has been revised to ensure that all system owners are aware of these risks and consider them in their infrastructure planning activities.

Continual Improvement

A quality management system must be flexible enough to meet the needs of a changing organization, the requirements of changing infrastructure and to keep pace with changing technologies. Just like a robust infrastructure maintenance program, improvement to the quality management system should not be limited to fixing things as they fail. The Standard has been revised to ensure that both proactive and reactive approaches are taken to ensure continual improvement of the system.

What do the changes mean for system owners and operating authorities?

The Accreditation Protocol has been updated to enable a transition period, allowing any necessary changes to operational plans and/or operating procedures to be made in conjunction with other activities.

As an accredited operating authority:

  • You will be expected to update your risk assessment procedures prior to your next scheduled risk assessment. Your next risk assessment should consider the mandatory risks that have been defined within Version 2.0 of the Standard;
  • You will be expected to implement any other necessary changes prior to the first audit of your system that occurs in 2019. Until this time, your auditor will continue to assess the conformance of your system to the requirements of the original Drinking Water Quality Management Standard;
  • You may choose to transition to the new requirements early. Prior to your next audit, simply indicate to your accreditation body that your operational plan and procedures have been updated to conform to Version 2.0 of the Standard;
  • Your accreditation body has now established a formal two-stage appeal process for accreditation findings, to help ensure consistent interpretation and application of the requirements of the Standard.

As a municipal drinking water system owner:

  • Your operating authority will likely be reporting to you on projected impact of the changes to your quality management system, along with a proposed or projected timing for transitioning to the new requirements.

To obtain a copy of the revised Drinking Water Quality Management Standard or to provide feedback on any additional changes you would like to see considered in future revisions to the Standard, please contact the Safe Drinking Water Branch of the Ministry of the Environment and Climate Change at

Changes to Requirements for Drinking Water Operator-in-Training Certification

Changes to Requirements for Drinking Water Operator-in-Training Certification

 Changes to requirements for Drinking Water Operator-in-Training (OIT) certification took effect on July 1, 2017. While they have resulted in more streamlined processes, Ontario’s drinking water and wastewater operator certification program continues to have stringent training requirements to help ensure the safe operation of drinking water systems.

  1. All Drinking Water OIT certificates are issued for 36 months.

Before July 1, 2017, Drinking Water OIT certificates were valid for 16 months.

Completing the Entry Level Course for Drinking Water Operators (ELC) was and continues to be a requirement for Drinking Water OITs wishing to have their certificates reissued for 36 months, and for those wanting to upgrade their certificates to a Class I. Drinking Water OITs must also have one year experience in addition to completing the ELC before their certificates expire.

Issuing Drinking Water OIT certificates that are valid for 36 month gives OITs more time to meet their training and experience requirements. The issuance fee for a Drinking Water OIT certificate remains unchanged ($40.00).

  1. Temporary Drinking Water OIT certificates are no longer being issued.

Before July 1, 2017, temporary Drinking Water OIT certificates were issued for 12 months to individuals who worked as an OIT for four consecutive months or less in a seven-month period, i.e., during summer employment. Temporary OIT certificates could be renewed up to four times, resulting in multiple applications and confusion among applicants.

By no longer issuing temporary Drinking Water OIT certificates, the overall certification process for Drinking Water OITs is more streamlined and simplified. As of July 1, 2017, all Drinking Water OIT certificates are issued for 36 months.

  1. OITs are permitted to operate limited systems under the supervision of an Operator-in-Charge or Overall Responsible Operator.

Prior to July 1, 2017, Drinking Water OITs were not permitted to operate limited systems. They were required to take a separate course and pass an additional exam to obtain a limited system certificate, even though limited systems have less complex operational requirements than most other drinking water systems.

As of July 1, 2017, Drinking Water OITs can operate limited systems under the supervision of an Operator-in-Charge or Overall Responsible Operator. This change gives owners of limited systems, including those in First Nations communities, greater access to more individuals who can operate their systems.

The Ministry website, program documents and forms have been updated to reflect these changes. Visit and for more information about the province’s drinking water and wastewater operator certification program.



2017 Water Utility Disinfection Survey

AWWA is seeking utility participation in the 2017 Water Utility Disinfection Survey to help better understand the current operations practices, impacts of regulatory requirements, and disinfection-related challenges within the drinking water industry. The survey is being conducted by the Disinfection Committee of AWWA, and is the fifth in a series of disinfection surveys since 1978. Combined, these surveys provide over 40 years of results to predict trends, assess the impact of technological advancements and regulations, and review the relative advantages of the various forms of disinfection that are currently available. The survey findings also assist the water industry by providing a basis for development of best management practices, educational efforts, and additional research related to disinfection practices and challenges.

Your Utility’s participation in this survey will assist in all these endeavours! The survey is available online and is open through September 5, 2017. It takes approximately 30 minutes to complete and we hope you will consider participating in this important survey effort. Your answers will be confidential and no identifying information will be shared or reported. Additionally, three lucky survey participants will receive $100 gift cards to the AWWA store from a random drawing in October.  

Click Here to take the survey

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